FAQs

Taxation and Business Consultants provide accounting, tax, SMSF and small business solutions to help you and your business flourish. We have been serving individuals, companies, sole traders, trusts, partnerships and not for profit organisations for over 20 years.

Below are some tips in response to frequently asked questions. If your query is not listed below please get in touch with us. We’re here to help.

What information do you need to prepare my tax return?

Are you an individual? If so, please refer to our helpful checklist via this link.

Are you a sole trader, company, trust or partnership? If so, please refer to our helpful checklist via this link.

How soon do I get my tax refund?

Your refund usually takes 7 to 14 days to reach your bank account. However, it can take longer if the Australian Tax Office needs to investigate any information declared on your tax return.

What are your trading / business hours

Our office is open 8:30am – 5:00pm Monday to Friday – Saturdays by appointment.  You can email queries and tax return documents through at any time to info@tbctax.com.au

If you require a weekend or evening appointment please contact us and we will do our best to meet your needs.

How do I change from my current accountant to Taxation and Business Accountants?

We understand that clients change accountants for a range of reasons. You may be new to our area, perhaps your needs have changed and your current accountant is not able to meet them, or perhaps you were not getting the results or customer service you desire.

We help make this transition easy for you by writing a letter to your existing accountant advising that we are now acting on your behalf and requesting they forward us relevant documentation. This is a standard process in the accounting sector and the letter we send is known as an ‘Ethical Letter’, asking for your documents and if there is any reason why we should not act for you.

If you have more questions about this, get in touch. We’re happy to help.

Is parking available?

Yes, there is free parking available in front of our office. We are easily accessible and have white, blue and yellow branding on our windows so we are very easy to spot.  There is a map showing our location on our Contact Us page.

For further information

Call (07) 3245 1466

E-mail info@tbctax.com.au

Enquire now

Call (07) 3245 1466, email info@tbctax.com.au or use the enquiry form below:

What our customers are saying

Gail and I are very new to owning a business. These people are very good in making you feel a lot more comfortable as we go through this big learning curve. Hats off to them. We recommend to everyone. Look forward to the future with this business. Many thanks Ross & Gail.
Ross and Gail Ellen, Ross Ellens Pest Control Pty Ltd
National Farmers Warehouse Pty Ltd and our group of Companies have been associated with Jeffrey and his staff for over 20 years. As we have expanded and consolidated, Jeffrey has been a major contributor to our tax planning and strategies for acquisitions and sales, also he does all our taxation compliance and reporting including our personal tax returns and our SMSF’s. Jeffrey’s attention to detail, uncomplicated communication style and down to earth nature has helped us navigate these complexities and we consider him a key player is our strategies going forward.
Murray Jackson, CFO, National Farmers Warehouse
We live in Capalaba and wanted to deal with a local company. Taxation and Business Consultants (TBC) are easy to deal with and use everyday language to explain complicated ATO talk. Our TBC consultant spent many hours sorting through mountains of incorrect information sent to us from others. TBC is only a phone call away for advice, or if needed, to pop in, and their pricing is realistic. More than happy with their friendly service.
Peter and Alison, TBC Taxation Customers