You probably think that tax accounting is about numbers, accuracy, ethics and compliance. And yes, it is about those things. They are incredibly important. But we have found over our 20 years serving the Redlands, is that tax accounting is also about kindness, listening and compassion.
Every week we see new clients who come to us as strangers full of anxiety, overwhelmed by their circumstances. In some cases they have not done a tax return for years and the ATO has been sending threatening letters and fines. What they find when they walk in the door or phone us up, is a judgement-free zone. These clients are greeted with warmth and kindness as we immediately set to work to guide and help them tidy up their tax affairs, so they can resolve the issue and finally cast their anxiety and stress aside.
How our team interact with our clients
We warmly welcome everyone and work hard to help people from an incredibly wide range of backgrounds with very different needs. We take care of our clients because our clients really matter to us.
There are no chatbots or robots here at TBC. What you will find if you call or drop in, are kind knowledgeable humans, who are here to help you. For a confidential discussion about your situation, simply call now or email us or go to www.tbctax.com.au where you’ll find more information, testimonials and more contact details.
My name is Rachael, and if you drop in for a chat I’ll be there to greet you, and I’ll introduce you to our wonderful team, Jeffrey, Lydia, Vanessa and Astrid.
https://theconversation.com/emotionless-chatbots-are-taking…
